1. Information we collect from you on the site
When you visit, register or buy from Signature Balloons you may be asked to provide information about yourself including name, address, telephone number(s), email address(es) and credit or debit card information. We might also collect information about how you use our site as well as any information you might provide us by email, letter, fax, text or telephone.
2. How we use your information
Your information will enable us to provide you with access to all areas of our site and to supply the products or services you have purchased. We will use the information should we need to contact you and also analyse how our site is used in order for us to improve and develop our business and websites.
We may use your information to contact you for your views on our service and to let you know of any developments or products that may be of interest to you. If you opt out of receiving such communications when registering or shopping, you will not be contacted with this sort of information. If you have consented to receive communications and then change your mind, please let us know.
3. Disclosure of your information
The information provided by you will be held on our computers in the UK and elsewhere and may be accessed by our staff or other companies who act on our behalf such as our UK-based secure payment provider. It may also be necessary to disclose your information to any third-party companies we may use in the processing or fulfilment of your order. We may also pass aggregate information on the use of our site to other third parties although your details will not be identified individually in this case.
If our business enters into a partnership with another organisation or is sold or merged with another organisation, your details will be disclosed to that third party.
Unless we are required by law to do so, we will not otherwise disclose your information without your consent.
5. Security and payment
We use various security measures to ensure your data is protected from unauthorised use, unauthorised access, loss and damage. We will retain your information for as long as is required by law.
Our secure, online trading system will accept all main credit cards and debit cards including Visa, Mastercard, Eurocard, Visa Debit, Switch, Solo, Delta and JCB cards.
All payments are made via Paypoint. Paypoint uses state-of-the-art security tools and techniques including Thawte 2048 bit encryption. Card details are passed via 128- bit SSL secure connection.
Your card details are never stored and no-one has access to any of your confidential details.
6. Changes to this policy